'We are a mid-sized regional accounting firm with offices in 6 locations throughout the Riverina/South West slopes.... Aspirence provides us with services ranging from the supply of server hardware & software to the critical management of our routing & Virtual Private Network services. Without their knowledge & support we would literally be unable to function as a coherent Firm. Over the years they have ensured that we have reliable hardware with robust configurations to minimise potential interruptions to our inter-office services and on the few occasions that we do have problems, their quick (usually within hours) response in sorting them out is a key factor in our maintaining a strong partnership with them.

Last year we undertook a merger with HMA Accounting in Wagga and Aspirence was there to help us with the technology integration and system upgrades we required to handle a period of very rapid growth. Looking back, it is this scope of vision that makes them such a valuable business partner. The Aspirence team take into account your situation now but also thinks about what you might need years from now and tailors their solutions accordingly.

A case in point; recently, Aspirence has been instrumental in helping to leverage our existing infrastructure to enable us to provide data connectivity services to our growing number of ‘mobile’ employees. The foresight they showed in encouraging us to lay firm technology foundations as we continued to grow & upgrade our systems has allowed us to provide real-time email, calendar information & access to network resources for staff wherever they are 24 hours a day, 7 days a week, at virtually no extra cost. Talk about value adding!

I would have no hesitation in recommending Aspirence to anyone who is on the lookout for the services of a savvy & customer focused technology firm. For my part, I look forward to continuing our business partnership with them well into the future.'

Michael Magrath
I.T. Manager
HMA Twomey Patterson

'We are very pleased with the level of service we receive from Aspirence - they always respond to our calls and needs promptly. Earlier in the year our building was struck by lightning and we lost power and most functionality of electronic equipment including our internet which is essential for our business and Aspirence had us up and running with a temporary fix in a very short period of time.

The are innovative and proactive and help with recommendations and forward planning for our technology needs as well as providing terrific service. Their technicians have always gone out of their way and provided that bit extra.

I dial in remotely from home to the office which is terrific instead of forever emailing things back and forwards and duplicating documents as I did in the past. We also have a wireless connection at home and the office which we use in our interview room with clients and at home it means I can work out by the pool and dial into the office!! Much nicer work environment! We also have a server and 10 computers at the office now so its quite complex to run  - we have a great relationship with Aspirence and wouldn't consider going anywhere else.'

Michele Yonson

Marketing Manager

Peter Yonson Financial Services

'I found that Aspirence provided a high level customer service and in a very professional manner in setting up our network and in training on its use. I would certainly recommend Aspirence IT to other regional businesses. They provide all the expertise and information on fixing any problems with our new system in a very timely manner which did not affect our productivity or cause too many work interruptions. Aspirence were either there that day in person or on the telephone explaining what to do during the installation process.

We have also been impressed with our unique business situation. We have 3 remote locations that needed to be included in the new network system and Aspirence provided practical solutions in getting the remote locations connected. I am not a PC or Network person but Aspirence recommended to me more changes to the system (new PC's, software upgrades etc) at a later date to improve our remote locations connectivity and productivity.'

Stephen Williams
Kalianna Enterprises Inc
Business Services Coordinator/Deputy General Manager

'Implementing (and customising) CRM while at the same time rengineering our sales process (has) gone a long way to creating a truly scaleable business.
Aspirience worked very closely with us in the planning stages (of our CRM project) ensuring that they had a clear picture of what we were aiming to achieve each step of the way; Aspirence then displayed the highest level of commitment to overcome all technical challenges that our requirements created, in other words: we knew what we wanted and Aspirence were able to make it happen.
Without doubt this was a large and complex project-that has ultimately created a very simple easy to use business system. We are extremely satisfied with the result that has been achieved to date. In a nutshell Aspirence's commitment and professionalism were the main reason such a great result has been achieved.'

Neil Baillie

Managing Director

Global Advertsing Products

Aspirence have always operated with a high level of professionalism and friendliness. I cannot recall ever feeling disappointed because of the way I have been treated at any time. The staff are always keen to help and the job is always done in a reasonable time frame.
 
I have already recommended Aspirence to other businesses because they do such a good job.
 
One particularly useful innovation was the setting up of a terminal server to allow remote access to my system.
 
I always enjoy the atmosphere at the racetrack on Albury Gold Cup day where Aspirence usually has a marquee.
 
Regards,
 
Brendan Pattison
Principal, Lavington Clinic

1. Aspirence has provided our practice with nothing but the most professional service and response to our problems has been very quick and efficient.  This level of service is essential in a business where access to records is paramount, and downtime not really an option Aspirence have provided the highest levels of service when needed.
 
2. I would have no hesitation in recommending Aspirence to any other business looking for a professional IT support organisation.
 
3. As a large medical practice, with a practice on both sides of the border, as well as responsibility for patient care in the adjacent hospital and all our patient records on computer, we cannot afford downtime, as it could be critical to patient care.  Aspirence has provided us with a virtually bullet proof system that ensures if one server fails we will be automatically cut over to a backup server, thereby providing continuing care to our patients.
 
4. Having worked with a number of IT businesses, over many years, in a number of very large organization, I have no hesitation in saying that the level of service and professionalism provided by Aspirence is second to none.  Nothing is too much trouble, even out of hours and at weekends and we are looking forward to our relationship growing further as we develop our business further.
 
 
Regards
John Law
General Manager
Corowa Medical Centre